Terms of Service

1. Introduction and Acceptance

Welcome to the Wild Wonders Zoo website. By accessing or using our website, purchasing tickets, or visiting our facilities, you agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you and Wild Wonders Zoo. If you do not agree with any part of these terms, please do not use our services or visit our facilities.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

2. Visitor Conduct and Safety

When visiting Wild Wonders Zoo, all guests must comply with our code of conduct. This includes respecting the animals by not tapping on glass enclosures, not feeding animals unless explicitly permitted in designated areas, maintaining appropriate noise levels, and following all posted signs and staff instructions.

For your safety and the well-being of our animals, visitors must stay on designated paths and behind barriers at all times. Parents or guardians are responsible for supervising children at all times. Running, climbing on exhibits, and throwing objects are strictly prohibited.

Wild Wonders Zoo reserves the right to refuse entry or to remove any visitor who fails to comply with these rules or whose conduct is deemed disruptive or dangerous to themselves, other visitors, our staff, or our animals.

3. Ticket Purchases and Admissions

All ticket sales are final and non-refundable except in cases of event cancellation by Wild Wonders Zoo. Tickets are valid only for the date specified at the time of purchase. We reserve the right to refuse admission if tickets are presented on dates other than those specified.

Admission tickets remain the property of Wild Wonders Zoo and must be presented upon request. Tickets are non-transferable and cannot be resold. Any ticket found to have been purchased from an unauthorized source may be deemed void.

Wild Wonders Zoo reserves the right to change its hours of operation, close specific exhibits, or restrict access to certain areas without prior notice and without issuing refunds.

4. Photography and Recording

Personal, non-commercial photography and video recording are permitted at Wild Wonders Zoo. However, tripods, lighting equipment, and professional photography gear require prior written permission. The use of drones or other remote-controlled recording devices is strictly prohibited.

By entering our premises, you grant Wild Wonders Zoo the right to capture your image or voice in any photographic, digital, or recording medium and to use such recordings for promotional, educational, or commercial purposes without compensation or permission.

Commercial photography, filming, or recording for advertising, promotion, or other commercial purposes is prohibited without prior written consent from Wild Wonders Zoo management.

5. Website Usage and Online Services

The content on our website is provided for general information purposes only. While we strive to keep information accurate and up-to-date, we make no representations or warranties about the completeness, reliability, or accuracy of this information.

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for any loss or damage that may arise from your use of them.

When using our online ticketing system, you agree to provide accurate and complete information. Wild Wonders Zoo is not responsible for errors in ticket purchases due to incorrect information provided by users.

6. Intellectual Property Rights

All content on our website and promotional materials, including text, graphics, logos, images, audio clips, and software, is the property of Wild Wonders Zoo or its content providers and is protected by international copyright laws. Unauthorized use, reproduction, modification, distribution, or duplication of any content is strictly prohibited.

The Wild Wonders Zoo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Wild Wonders Zoo or its affiliates. You may not use these marks without our prior written permission.

7. Limitation of Liability

Wild Wonders Zoo, its employees, agents, and affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our facilities, services, or website, even if we have been advised of the possibility of such damages.

Visitors assume all risks associated with their visit to Wild Wonders Zoo. While we maintain high safety standards, we are not liable for injuries or damages resulting from inherent risks associated with viewing wild animals or using zoo facilities.

In no event shall our total liability exceed the amount paid by you for admission tickets or services purchased.

8. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the state/province where Wild Wonders Zoo is located, without giving effect to any principles of conflicts of law.

Any dispute arising under or relating to these Terms shall be resolved exclusively in the courts located in the jurisdiction where Wild Wonders Zoo operates.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

10. Last Updated

These Terms of Service were last updated on November 10, 2025.